Product Returns

  At MFstory, we understand that things don't always go as expected. That's why we've made our return process straightforward and stress-free, with your satisfaction in mind. Please review our return policy and options below. If you have any questions, our customer care team is always here to help.

30-Day Returns
  You have 30 days from the date of purchase to return items for a refund. Products must be unopened, unused, or unworn with packaging or tags intact. Please note, we do not offer exchanges.And we only accept returns due to product quality issues.

Product Warranty
  We offer a 1-year warranty for defective products, ensuring extended protection for your purchase. If your product is faulty, we will replace or refund it.

Returning Promotional Items
  For faulty items received as part of a promotion or special offer, simply return them for a replacement. If you prefer a refund, all promotional items must be returned, or you can pay for any remaining items. If you'd like to keep a free item, we can deduct its value from your refund.